Business Analyst [Canada]

 

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Are you ready for a taste of the one of Canada's Top Employers?

Purdys Chocolatier is delighted to have been voted by our employees as one of the Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 100 years of dedication to quality, trust, tradition, and innovation.

The Purdys difference is that we truly recognize the value of our people. We reward you with competitive compensation, recognition for your achievements, opportunities for ongoing training to grow professionally and personally, delicious perks, and much, much more.

Purdys Chocolatier is seeking a Business Analyst to join the team at our Support Office in Vancouver. The Business Analyst supports fantastic people, creating fantastic chocolates, through process and technology.
This role serves as a liaison between IT and the enterprise; you are a trusted partner who understands the big picture, aligning requirements to solutions advancing Purdys processes and technology. The primary focus will be on the customer-facing applications of Purdys, including digital channels, point of sale (POS), and marketing.

Key responsibilities include, but are not limited to:

• Identify solution opportunities through stakeholder interviews, industry research, and independent analysis of software and business practices
• Utilize facilitation skills to elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, task and workflow analysis
• Document technical and functional requirements in a clear and concise fashion, which are executable
• Partner with stakeholders to build tangible business cases which support new features and enhancements
• Ensure alignment between multiple business, technical, and solution providers to align on solution approach and priorities
• Identify and present options for potential solutions
• Support the evaluation the technical and business suitability of each option
• Participating in assessing the priority, feasibility and impact of undertaking projects
• Developing business cases for modifications or enhancements, summarizing and costs / benefits, and identifying measurable success criteria
• Provide hands-on support from product development to launch
• Build and maintain a body of work which facilitates on-going support and troubleshooting

All successful applicants must have:

• University degree in computer science, business administration, or related discipline with a technical focus (or equivalent)
• 3-5 years of experience as a Business or System Analyst, preferably in the retail domain, with related integrated enterprise systems experience
• Experience with INFOR's CSI/Syteline ERP is an asset
• Exposure to enterprise resource planning, point of sale, ecommerce, marketing technology, human capital management, support office and warehouse solutions
• Experience working with a variety of development methodologies (agile, hybrid, etc.)
• Working knowledge of SAAS and vendor management
• Strong decision-making skills and strong attention to detail with effective oral/written communication skills

Purdys Chocolatier recognizes the value of skills and knowledge gained outside of formal education and paid employment. Applicants who present an equivalent combination of qualifications and experience will be considered and are encouraged to apply. We thank all applicants for their interest in Purdys Chocolatier, but due to the volume of applications received, we are only able to contact those applicants who have been selected for an interview. No phone calls please.
Purdys Chocolatier is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us via email at resumes@purdys.com

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