Customer Service Specialist|Up to 40K - Pampanga Site [Philippines]


 

We at Metacom are continuously looking for candidates for our team.

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections and Telco account

Jobs Responsibilities:

  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers’ demands to Clients’ products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW!

Job Type: Full-time

Salary: Up to Php40,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Flextime
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Account management: 2 years (Required)

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