Join the world of the future in a fast-growing international company! At SEGULA Technologies you will have the opportunity to work on exciting projects and help shaping the future within an engineering company which is at the heart of innovation. We offer our customers the answers they need to position themselves on the market with the necessary speed in the face of growing cost, competitive and innovation pressure. Our expertise covers cars as well as buses, trucks, agricultural vehicles or industrial vehicles. Ever more innovative solutions such as Decarbonated hydrogen, autonomy, design of recyclable materials, lightening of vehicles, holographic projection... We are working on the technological breakthroughs that will facilitate the mobility of tomorrow.
We are currently recruiting for a driven Automotive background Network Support Specialist that has proven experience working within the production environment and has the capability of supporting the manager with networking, programming, fault finding and training users.
As a IT Network Support Specialist you will be encouraged to take ownership and be responsible for the below tasks:
- Supporting the Team Leader to ensure a smooth IT application process across the facility.
- Managing access rights and setting up the applications.
- Managing and conducting regular checkpoints with users.
- Training users with standards according to company requirements.
- Providing 1st level support to the users and helping with crisis resolution during critical times.
- Taking into account user’s needs and reporting to the management team.
- Coordinating all the fall-back strategies on the IT applications.
- Reporting KPI's to ensure good use of the applications and of IT materials.
- Managing actions plans in order to optimize or increase the reliability of the IT applications.
- Recording and monitoring the usage of end users industrial materials.
- Participating in regular meetings with the Lead Engineers from all plants.
- Performing tests and validating the tests results from the IT applications.
- Planning and managing the applications upgrades with IT and other stakeholders involved.
- Informing users about new application versions and perform the training about the new changes.
- Synchronising the versions planning with users, plant and IT.
- Working closely with the Lead Engineers during the migration phase and all the launch activities.
- Degree or equivalent qualification in a software- related discipline.
- Previous proven experience in a similar role.
- Proven background experience within production/manufacturing environment.
- Proficient/Super User experience in HMI and Scada.
- Previous experience with troubleshooting and fault finding.
- Trained and basic experience in PLC Programming (Rockwell).
- Experience and understanding of how PLC programs communicate and work.
- Experience in IT Applications within the production environment.
- Good understanding of network communications.
- Excellent problem solving skills.
- Excellent reporting and introducing/support best practices for lessons learnt activities.
- MS Packages experienced.
Additional Information
- Contract opportunities
- Salary/rate will depend of experience
- 20 days’ holiday plus bank holidays
- Employee Assistance Programme
- Access to a range of internal and external training courses
- Team events
- Opportunity to work with Colleagues from other locations
- Free on-site parking
- Please note that, due to the project timeframes, we will not be able to offer sponsorship to Candidates applying for this role.
We are an equal opportunities employer and highly value Diversity and Inclusion.
We encourage, welcome and support applications from People of all genders and cultural backgrounds.
Your application will be reviewed based on your experience, skills and motivations.
Do not hesitate to reach out to us if you need any reasonable adjustments within the recruitment process. We are here to help you be at your best.
