Clinical Pharmacist (Telephone Advice)
Location: Honolulu, Hawaii
Description: Department of Veterans Affairs is in need of Clinical Pharmacist (Telephone Advice) right now, this career will be ordered in Hawaii. Further informations about this career opportunity please read the description below. Vacancy Identification Number (VIN): 722799(Include on all documents)
Salary : Currently authorized 12.25% Cost of Living Allowance (COLA) in addition to base pay. COLA is subject to change without notice.
The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who serve our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans.
Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your country's service.
If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .
The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (" I CARE ").
America's Veterans need you!
To find out more, go to http://www.va.gov/jobs/ .
For new appointees to the VHA, grade/step recommendation will be made by the Professional Standard Board of your peers and based on your education and experience.
NO TRAVEL/TRANSPORTATION EXPENSES AUTHORIZED.
NO RECRUITMENT/RELOCATION INCENTIVES AUTHORIZED.
KEY REQUIREMENTS
You must be a U.S. citizen to apply for this job.
Designated and/or random drug testing may be required.
Subject to a background/suitability investigation.
You must pass a pre-employment physical
English language proficiency required
Licensure Required
DUTIES:
Work Schedule: Fulltime
This position is located at the Telephone Call Center, Pharmacy Service, Dept of Veterans Affairs, Pacific Islands Healthcare System (PIHCS), Honolulu, HI. The pharmacy telephone care program is linked to the automated Refill Processing system, which now receives approximately 4,000 prescription refill requests each week. Incumbent will work with the Pharmacy Technician also located at the Call Center to efficiently answer questions in a timely manner that require pharmacist intervention. Will operate under a telephone care protocol to provide the requested information, or to directly resolve medication problems with PIHCS Telephone Care Program. Scope of Practice for clinical pharmacy specialists will be delineated in writing and will include a description of routine and non-routine patient care services provided, the population served and general areas of responsibility and applicable policies and protocols approved by the Executive Committee of the Medical Staff. Duties include but are not limited to:
- Answer all direct patient phone calls for VAPIHCS pharmacies as well as patient phone calls forwarded or transferred from other health care providers. These calls will involve patient education, drug information, and/or any other pharmacy related issues
- Resolves patient care problems involving out-of-stock medications and the need for partial supplies, expired prescriptions needing renewals, and/or the referral of the patient to the pharmacist-run clinics or the primary care teams
- Investigates all medication errors reported by patients and follows up to ensure the correct supply of medication is provided to the patient
- Inputs into the computerized Adverse Reaction Tracking Package all drug allergies and adverse drug events reported by the patient
- Extend and/or renew prescriptions, finish prescriptions, Non-formulary drug requests, etc. per VAPIHCS Policy
- Able to staff clinical pharmacy clinics when assigned.
- Coordinates the education and orientation of patients, other health care providers, and the entire pharmacy staff to the Telephone Care Program
- Provides patient education on the use of the telephone for ordering refills or checking on the status of prescriptions
- Provides patient education on the use of prescription medication and system questions regarding pharmacy (i.e., renewing, expired, CMOP, etc.)
- Interact with students, house staff, and attending from various clinical services with regard to the Pharmacy Refill System
- Supervises the telephone care pharmacy technician; precepts pharmacy residents, students, and technician trainees as assigned
- Communicates to supervisor comments or patient suggestions in order to improve and refine the Telephone Care Program to meet the needs of the patient population and assure a state-of-the art program
- Contributes ideas to expand the program to meet the needs of the pharmacy. This includes presenting ideas to improve timely delivery of pharmaceutical care to veterans and VA staff on a timely basis
- Learns about new telecommunication technology and telemedicine concepts
- Participates in annual survey of telephone care users to identify areas for improvement
BASIC REQUIREMENTS:
1. U. S. Citizenship.
2. Education. Graduate of a degree program in pharmacy from an approved college or university. The degree program must have been approved by the American Council on Pharmaceutical Education (ACPE), or prior to the establishment of ACPE, have been a member of the American Association of Colleges of Pharmacy (AACP). (Transcripts Required)
3. Licensure . Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealh of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure.
4. Physical Requirements. See VA Directive and Handbook 5019.
5. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
6. Experience. Completion of the equivalent of 1-year of creditable experience at the next lower grade level (GS-11), which is directly related to the position to be filled or completion of a 1 year post-Pharm.D. ASHP accredited Residency.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
To be creditable, the experience must have required the use of knowledge, skills, abilities and other characteristics associated with current professional pharmacy practice.
Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience requirements pharmacists must demonstrate the following KSAs:
1. Comprehensive knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy such as quality assurance/utilization review, informatics systems, drug information, etc. This level of knowledge is usually characterized by at least 1 year of experience in a specialized clinical area or advanced training/certification;
2. Comprehensive knowledge of pharmaceutics, pharmacokinetics, pharmacodynamics, pharmacoeconomics and pharmacotherapeutics. This level of knowledge is usually characterized by at least 1 year of experience in a specialized clinical area or advanced training/certification;
3. Skill in monitoring and assessing the outcome of drug therapies including physical assessment and interpretation of laboratory and other diagnostic parameters;
4. Knowledge of the design, conduct, and interpretation of controlled clinical drug trials or other research related to health care;
5. Ability to communicate orally to persuade and influence clinical decisions
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. You can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html . All education claimed by applicants will be verified by the appointing agency.
Veteran's Preference : When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
Veterans with service-connected disability of less than 10%, nonservice-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed SF 15, "Application for 10-Point Veteran Preference," and required documentation with your application materials.
For more information on Veterans' Preference, go to http://www.opm.gov/veterans/html/vetsinfo.asp .
HOW YOU WILL BE EVALUATED:
Complete application packages will be reviewed to determine if the basic qualifications for this position have been met. A listing of candidates who meet the basic qualification requirements will be forwarded to the hiring facility where the credentialing and privileging screening process is completed.
BENEFITS:
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at http://www.va.gov/jobs/job_benefits/benefits.asp .
OTHER INFORMATION:
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/rif/employee_guides/career_transition.asp#ctap .
VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This is not a guarantee and must be requested in advance.
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If you were eligible to this career, please give us your resume, with salary requirements and a resume to Department of Veterans Affairs.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career starts available on: Fri, 17 Aug 2012 23:40:28 GMT
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