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**Only UAE experienced candidates (with all-day dine-in) will be considered**
Summary:
Face of Falla Outlet to the customer. Restaurant Supervisor will provide our
guests with consistently high-quality dining experiences, and an unmatched motivation to supervisor, and other peers.
Responsibilities:
- Oversea the dining area, supervises food and beverage service staff in accordance with
- Falla operating policies that he or she may help establish.
- Taking a lead and responsibilities on restaurant sales in terms of target achievement.
- Taking a lead on business development, i.e. design and implement strategic sales that expand customer’s base and ensure a strong Falla presence.
- Creates a positive team atmosphere among Team Members.
- Maintains records of staff periodic manner and operating costs.
- Provides feedback and coaching to the FOH team regularly.
- Understands building capability through Cross training.
- Treats all Team Members fairly, with respect.
- Works with FOH staff to ensure proper food presentation and proper food-handling procedures.
- Handle guest complaints in restaurants.
- Schedules periodic food and beverage service staff meetings to ensure correct
- interpretation of policies and obtain feedback from staff members.
- Maintain budget and employee records, prepare timesheets, and monitor bookkeeping records.
- Keep a regular check on order/receiving supplies such as tableware, cutlery, and other items.
- Arrange for maintenance and repair of equipment and other services.
- Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
- Ensures new products are executed properly the following roll-out.
- Is capable of handling irate customers with a friendly/calm attitude.
- Ensures product quality and great service. Shows enthusiasm about guest within the restaurant.
- Is flexible in dealing with changes/problems (e.g., being short staffed).
- Shifts priorities and goals as work demands change.
- Priorities tasks effectively to ensure the most important tasks are completed on time.
- Delegates and follow-up effectively.
- Taking Ownership of issues or tasks and also giving a detailed update to Department Manager.
- Coaches team on how to exceed Guest expectations.
- Effectively identifies restaurant problems through daily manager reports and can ideate & execute to resolve the same.
- Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record-keeping tasks.
- Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software, etc.
- Assist in planning a regular and special events.
Qualifications & Experiences:
- Diploma or Bachelor Degree in Hospitality Management.
- Minimum 3+ years of relevant Restaurant Supervisor experience in hotels/restaurants (Sales background highly preferred).
- Must speak English Fluently
Job Type: Full-time
Salary: From AED1.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you okay with a salary range of AED 3,500.00 to AED 4,000.00 all inclusive?
Experience:
- Superviory experience in a all-day dine-in restaurant: 4 years (Required)
Language:
- English fluently (Required)
Application Deadline: 31/08/2023
Expected Start Date: 01/09/2023
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